Refund policy

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition. We will refund the full order amount minus shipping costs.

For health and safety reasons, we cannot accept returns or exchanges on refrigerated products or probiotics. Once these items leave our shop, we have no way to verify they were stored at the correct temperature, so all sales on them are final.

If your refrigerated order arrives warm or damaged, contact us within 24 hours of delivery with a photo and we will make it right.

If you have any further questions, please don't hesitate to contact us at support@wellnessmarket.ca